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The SAS Call Center blog
The blog for customer service tips, call center trends, and to learn more about what’s happening in the call center industry. Enjoy advice, how-tos, and amazing insights from the top people in call centers. You want to level-up your call center operations. We can help.
Top 60 Worst Things That Could Happen During A Call Center Interaction
The unexpected happens to everyone. If you’re a celebrity, a news reporter, a super bowl halftime show singer, you, or me – unexpected stuff just happens that’s totally beyond our control. It may be a sneeze at the worst time, a wardrobe malfunction when
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